I had an overall pleasant stay at Ambassador Transit Hotel. The location was perfect for my layover, and the bed was incredibly comfortable, ensuring I got a good night's sleep. However, the noise from construction work at night was quite disruptive, which was disappointing. Luckily, the staff helped me move to a quieter room, but it left a sour note on an otherwise good experience.
Rooms
8.0
The room was clean and had a comfy bed, along with a spacious shower room with a rainfall shower head. It provided all the essentials I needed for a quick transit stay, making it slightly nicer than usual.
Service
6.0
While the staff were generally nice, the check-in process felt a bit clinical. I appreciated their promptness, but a warmer demeanor would have improved the experience significantly. The construction noise issue was handled poorly initially, which dampened my mood.
Location
9.0
The hotel's location is fantastic, right within the transit area. This made it super convenient for my short layover, as I didn't have to deal with immigration or luggage. It was a lifesaver during a long journey.
Dining
6.0
Breakfast was included, which I was grateful for, but it could have been better. The selection was limited, and I wished there were more fresh fruits available. If I had a longer layover, I might explore food options elsewhere.
Facilities
7.0
The amenities were adequate, including a good selection of toiletries in the room. However, I'm not sure how often I'd use the buffet again after my experience. Although the spa was a good bonus, offering massages that can really help before a long flight.
Charlotte
United Kingdom,
January
2025
5.4/10
I found my stay at the Ambassador Transit Hotel in Terminal 3 to be a mixed experience. While the location is unbeatable for a quick rest during a layover, the check-in process was frustratingly slow. The room was clean and provided an adequate space for a nap, though the breakfast options left much to be desired.
Rooms
7.0
The room was small but clean, with no windows and a large step to the bathroom. However, it did offer a quiet environment for some much-needed rest.
Service
6.0
The staff were polite and helpful, but the long wait during check-in was unacceptable, especially in an age where efficiency should be standard.
Location
10.0
Being inside Changi Airport is incredibly convenient, allowing easy access to shops and departure gates without the hassle of going through customs.
Dining
5.0
Breakfast options were quite basic, lacking in variety. There was no bacon, and the choices were limited to dried-up eggs and a couple of cereals.
Facilities
7.0
The shower facilities were excellent, providing a refreshing experience. Rooms were clean and comfortable, but the lack of amenities like a mini bar was noticeable.
Hannah
United Kingdom,
January
2025
6.8/10
My stay at the Ambassador Transit Hotel was really enjoyable. The room was clean and comfortable, making it easy to get some rest during my long layover. However, the dining options were quite disappointing and didn't meet my expectations for the price I paid.
Rooms
10.0
I was in a single room with a comfy bed, a desk, and good air conditioning. It was just what I needed for a few hours of sleep during my layover.
Service
9.0
The staff were professional and friendly, always ready to help. I had no issues getting assistance when I needed it, which made my stay smooth.
Location
10.0
The location inside Terminal 3 was super convenient for a transit stay, making it easy to access my next flight without any hassle.
Dining
5.0
Unfortunately, the food was a big letdown. It felt overpriced for what was offered, and I'd recommend bringing your own snacks if possible.
Facilities
8.0
The hotel had great facilities, including clean shared bathrooms, which I found quite sufficient during my stay. All the essentials were provided, making it a comfortable stop.
Luke
United Kingdom,
October
2024
6.4/10
My stay at Ambassador Transit Hotel in Terminal 3 was very convenient for my long stopover at Singapore Airport. The rooms were quiet, clean, and had comfortable beds, making for a decent rest. However, the check-in process took a bit longer than expected, and breakfast options were quite basic. Overall, it was good value for the money spent.
Rooms
8.0
I found the rooms to be quiet and clean, and the beds were very comfortable. However, I didn't appreciate the awkward step up into the bathroom, which could be a tripping hazard.
Service
7.0
The staff were friendly and tried to assist, but the check-in took a while as they manually wrote down details from my passport and boarding pass. I appreciated their friendliness, but the process felt slow.
Location
9.0
The hotel's location inside the airport was perfect, allowing easy access to my boarding gate in the morning without having to go through immigration. This was a major plus for my layover.
Dining
6.0
Breakfast was fairly basic, and while I was offered room service, I found the options somewhat limited. However, for those needing more variety, there are options in the terminals.
Facilities
6.0
The hotel provided adequate facilities for a transit stay, but the Wi-Fi setup could have been better organized. Having to get new vouchers every few hours was quite inconvenient.
Isaac
United Kingdom,
October
2024
6.6/10
I found my stay at the Ambassador Transit Hotel to be very convenient for my overnight transit in Singapore. The room was clean and comfortable, allowing me to rest well. However, the noise from construction was quite disruptive during my first attempt to sleep, which marred an otherwise pleasant experience. Overall, I appreciated the ease of access and the quietness, once I moved to another room.
Rooms
8.0
The room was a good size, well-cleaned, and focused on essentials like a comfortable bed and a very good shower. I also enjoyed a fantastic view of the arrivals runway.
Service
5.0
The staff were professional and helpful mostly, though my experience with the front desk during the noise issue could have been better. I wish there had been more empathy shown after the disturbance.
Location
10.0
The hotel is conveniently located within Changi Airport, right next to the butterfly house, making it easy to get to my boarding gate in the morning. This location certainly saved me from the hassles of security and customs.
Dining
6.0
While the dining options were decent enough, they didn't quite match what I expected from other local transit hotels. I had hoped for more variety and presentation than what was offered.
Facilities
7.0
Overall, the facilities were adequate for a transit hotel, providing all necessary amenities. The shower room was spacious and had everything I needed to freshen up.